Dell Inspiron Mini 9 (910, Late 2008) User Manual

Page 30

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28

Solving Problems

If the computer stops responding —

NOTICE: You might lose data if you are

unable to perform an operating system

shutdown.

Turn the computer off. If you are unable to get

a response by pressing a key on your keyboard

or moving your mouse, press the power button

until the computer turns off and then restart

your computer.
If a program is designed for an earlier
Microsoft

®

Windows

®

operating system —

Run the Program Compatibility Wizard. The

Program Compatibility Wizard configures a

program so that it runs in an environment

similar to non-Windows XP operating system

environments.

Click

1.

Start

→ All Programs→ Accessories→

Program Compatibility Wizard.
In the welcome screen, click

2.

Next.

Follow the instructions on the screen.

3.

If a solid blue screen appears — Turn the

computer off. If you are unable to get a

response by pressing a key on your keyboard

or moving your pointer using the touch pad or

mouse, press and hold the power button until

the computer turns off and then restart your

computer.
If you have other software problems —

Back up your files immediately.

•

Use a virus-scanning program to check the

•

solid-state drive or CDs.
Save and close any open files or programs

•

and shut down your computer through the
Start menu.
Check the software documentation or

•

contact the software manufacturer for

troubleshooting information:

Ensure that the program is compatible

–

with the operating system installed on

your computer.

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