Installation issues – Dell PowerVault NX200 User Manual

Page 5

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Troubleshooting Guide

5

Installation Issues

Table 1. Installation Issues

Issue

Description

Workaround / Solution

After reinstalling the

operating system, the

RAID configuration

on the system does

not match the

original factory

configuration.

If the operating system

reinstall DVD cannot

find an operating system

partition of 80 GB or

larger on Virtual Disk 0,

it defaults to the RAID 5

configuration.

NOTE:

The operating system can

only be installed on LUN 0 of the

internal controller. To configure a

RAID configuration other than

RAID 1 (Dell PowerVault NX300,

NX3000, and NX3100) or RAID 5

(PowerVault NX200), create a virtual

disk with LUN ID 0 before

reinstalling the operating system.
To workaround this issue, perform

the following steps:

1

If possible, backup all data on all

virtual disks.

2

Reboot your system and enter

the Dell PowerEdge RAID

controller (PERC) BIOS. For

more information, see the PERC

documentation at

support.dell.com/manuals.

3

Create a virtual disk with the

desired RAID configuration,

LUN ID 0, and a capacity of

80 GB or more.

4

Reboot the Dell PowerVault

Network Attached Storage

(NAS) using the operating

system reinstallation media or

DVD.

Error: -5000.

Unexpected

system error.

A required system

resource cannot be

located or is faulty.

This issue occurs because either

the operating system reinstallation

media, optical drive, or the system

is in an invalid state.

book.book Page 5 Monday, September 6, 2010 1:15 PM

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