Dell Inspiron 4000 - Manual (Page 38)

38 Solving Problems
w
w
w
.d
e
ll
.co
m
|
s
u
p
p
o
rt
.d
e
ll.c
o
m
If you cannot play a DVD movie
HINT: Because of
different worldwide file
types, not all DVD titles
work in all DVD drives.
If the CD-RW drive stops writing
HINT: If you must
disable standby mode to
write to a CD-RW drive,
remember to enable
standby mode again when
you finish writing the CD.
If you have a hard drive problem
E N S U RE T H AT W I ND OW S RE CO GN I Z ES T HE DR I VE — Double-click the
My Computer icon. If the DVD drive is not listed, perform a full scan with your
antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive.
T ES T T H E D RI VE W I T H A NO T H ER DVD— Insert another DVD to eliminate
the possibility that the original DVD is defective.
C L EAN T H E DI S C — See the Tell Me How help file for instructions. To access,
help files, see page 28.
D I S A BLE S T A ND BY M ODE I N W I N DO W S B EFO RE W RI T I N G T O A CD-
RW DI S K — Search for the keyword
standby
in Windows Help. To access help
files, see page 28.
C H A NG E T H E W RI T E S P EE D T O A SLO W ER R AT E — The CD-RW drive
must receive a steady stream of data when writing. If the stream is interrupted, an
error occurs. Closing all programs before writing to the CD-RW may also
alleviate the problem.
C H E CK T H E HA RD DR I VE FOR ER RO RS
Windows 98 SE and Windows Me:
Click the Start button, point to Programs—> Accessories—> System Tools, and
then click ScanDisk.
Windows 2000:
1 Double-click the My Computer icon.
2 Right-click the Local Disk icon and then click Properties.
3 Click the Tools tab.
4 Click Check Now.