Hardware troubleshooter, Dell diagnostics, Hardware troubleshooter dell diagnostics – Dell XPS 8300 (Late 2010) User Manual

Page 44

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42

Using Support Tools

Hardware Troubleshooter

If a device is either not detected during the
operating system setup or is detected but
incorrectly configured, you can use the
Hardware Troubleshooter to resolve the
incompatibility.
To start the Hardware Troubleshooter:

1. Click Start

→ Help and Support.

2. Type

hardware troubleshooter in the

search field and press <Enter> to start the
search.

3. In the search results, select the option that

best describes the problem and follow the
remaining troubleshooting steps.

Dell Diagnostics

If you experience a problem with your
computer, perform the checks in “Lockups
and Software Problems” on page 35 and run
Dell Diagnostics before you contact Dell for
technical assistance.

NOTE: Dell Diagnostics works only on
Dell computers.

Ensure that the device that you want to test
displays in the system setup utility and is
active. To enter the system setup (BIOS) utility,
turn on (or restart) your computer and press
<F2> when the DELL logo appears.
Start Dell Diagnostics or Dell PC Checkup.

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