System messages – Dell Inspiron Zino HD (410, Mid 2010) User Manual

Page 41

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39

Using Support Tools

System Messages

If your computer has an issue or error, it may

display a System Message that will help you

identify the cause and action needed to resolve

the issue.

NOTE: If the message you received is not

listed in the following examples, see the

documentation for either the operating

system or the program that was running

when the message appeared.

Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support
— The computer failed to complete

the boot routine three consecutive times for the

same error. Contact Dell (see “Contacting Dell”

on page 59) for assistance.

CMOS checksum error — Possible

motherboard failure or RTC battery low.

Battery needs replacement. See the Service

Manual on the Dell Support website at
support.dell.com/manuals or contact Dell (see

“Contacting Dell” on page 59) for assistance.
CPU fan failure — CPU fan has failed.

CPU fan needs replacement. See the

Service Manual on the Dell Support website

at support.dell.com/manuals.
Hard-disk drive failure — Possible hard disk

drive failure during HDD POST. Contact Dell (see

“Contacting Dell” on page 59) for assistance.
Hard-disk drive read failure — Possible hard

disk drive failure during HDD boot test. Contact

Dell (see “Contacting Dell” on page 59) for

assistance.

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