Dell Vostro A90 (Late 2008) - Manual (Page 52)

Getting Help
52
Problems With Your Order
If you have a problem with your order, such as
missing parts, wrong parts, or incorrect billing,
contact Dell for customer assistance. Have your
invoice or packing slip available when you call. For
the telephone number to call for your region, see
"Contacting Dell" on page 54.
Product Information
If you need information about additional products
available from Dell, or if you would like to place an
order, visit the Dell website at www.dell.com. For
the telephone number to call for your region or to
speak to a sales specialist, see "Contacting Dell" on
page 54.
Before You Call
NOTE: Have your Express Service Code
ready when you call. The code helps Dell’s
automated-support telephone system direct
your call more efficiently. You may also be
asked for your Service Tag (located on the
back or bottom of your computer).
Remember to fill out the Diagnostics Checklist (see
"Diagnostics Checklist" on page 53). If possible, turn
on your computer before you call Dell for
assistance and call from a telephone at or near the
computer. You may be asked to type some
commands at the keyboard, relay detailed
information during operations, or try other
troubleshooting steps possible only at the computer
itself. Ensure that the computer documentation is
available.
CAUTION: Before working inside your
computer, follow the safety instructions in
the documentation
that shipped with your
computer.
book.book Page 52 Tuesday, August 26, 2008 11:02 AM