Dell Inspiron 15 (M5030, Mid 2010) User Manual

Page 55

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53

Using Support Tools

If you are experiencing memory issues,

c.

press <y>, otherwise press <n>.
The following message is displayed

d.

Booting Dell Diagnostic

Utility Partition. Press any

key to continue.”
Press any key to go to the

e.

Choose An

Option window.

If PSA is not invoked:
Press any key to start the Dell Diagnostics

from the diagnostics utility partition on your

hard drive and to go to the Choose An Option

window.

Select the test you want to run.

4.

If a problem is encountered during a test,

5.

a message appears with an error code and

a description of the problem. Write down

the error code and problem description

and contact Dell (see “Contacting Dell” on

page 71).

NOTE: The Service Tag for your computer

is displayed at the top of each test screen.

The Service Tag helps you identify your

computer when you contact Dell.

When the tests are complete, close the test

6.

screen to return to the Choose An Option

window.
To exit the Dell Diagnostics and to restart the

7.

computer, click Exit.

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