Dell Inspiron M411R (Mid 2011) - Manual (Page 75)

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5. Pack the equipment to be returned in the
original (or equivalent) packing materials.
NOTE: You are responsible for paying
shipping expenses. You are also
responsible for insuring any product
returned, and you assume the risk of
loss during shipment to Dell. Collect
On Delivery (C.O.D.) packages are not
accepted.
NOTE: Returns that are missing any
of the preceding requirements will be
refused at Dell’s receiving dock and
returned to you.