Obtaining drivers and firmware updates, General guidelines, Problems with the host system – Dell PowerVault 110T SDLT320 (Tape Drive) User Manual

Page 40: Problems with the drive and cartridge, Interpreting the leds, Application does not recognize the tape drive, Reinstalling the backup software, Reinstalling the drivers for microsoft windows, Backup software errors

Advertising
background image

 Interpreting the LEDs

Refer to the

Usage: Front Panel LED/Control Functionality

section for details, including a figure that shows the location and color of the three front panel LEDs.

 

 The Application Does Not Recognize the Tape Drive

 

 Reinstalling the Backup Software

Refer to your tape backup software documentation for details about how to reinstall the software, if necessary.

 Reinstalling the Drivers for Microsoft™ Windows®

Refer to the

Setup: Loading Device Drivers

section for details.

 Backup Software Errors

Refer to the Operating Guide supplied with your backup software for details of how to troubleshoot backup software errors.

 

Back to Contents Page

Possible cause

Potential solution

The application does not support the tape drive.

Check the application's documentation for details of drives supported. Load any service packs as
necessary.

Some applications require drivers to be loaded.

Check that the correct SCSI and tape drive drivers are installed. Consult the backup application's
installation notes for details. See

Obtaining Drivers and Firmware Updates

.

Advertising