Dell PowerEdge 6400 - Manual (Page 85)

OTHER RIGHTS, WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION).
DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS WARRANTY STATEMENT OR LIABILITY FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING
AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE.
SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
These provisions apply to Dell's limited three-year warranty only. For provisions of any service contract covering your system, refer to your invoice
or the separate service contract that you will receive.
If Dell elects to exchange a system or component, the exchange will be made in accordance with Dell's Exchange Policy in effect on the date of the
exchange. In any instance in which Dell issues a Return Material Authorization Number, Dell must receive the product(s) for repair prior to the
expiration of the warranty period in order for the repair(s) to be covered by the warranty.
"Total Satisfaction" Return Policy (U.S. and Canada Only)
If you are an end-user customer who bought new products directly from a Dell company, you may return them to Dell within 30 days of the date of
invoice for a refund or credit of the product purchase price. If you are an end-user customer who bought reconditioned or refurbished products from
a Dell company, you may return them to Dell within 14 days of the date of invoice for a refund or credit of the product purchase price. In either case,
the refund or credit will not include any shipping and handling charges shown on your invoice. If you are an organization that bought the products
under a written agreement with Dell, the agreement may contain different terms for the return of products than specified by this policy.
To return products, you must call Dell Customer Service to receive a Credit Return Authorization Number. Refer to "Getting Help" in your
Installation and Troubleshooting Guide to find the appropriate telephone number for obtaining customer assistance. To expedite the processing
of your refund or credit, Dell expects you to return the products to Dell in their original packaging within five days of the date that Dell issues the
Credit Return Authorization Number. You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during
shipment. You may return software for refund or credit only if the sealed package containing the diskette(s) or CD(s) is unopened. Returned
products must be in as-new condition, and all of the manuals, diskette(s), CD(s), power cables, and other items included with a product must be
returned with it. For customers who want to return, for refund or credit only, either applications software or an operating system that has been
installed by Dell, the whole system must be returned, along with any media and documentation that may have been included in the original
shipment.
This "Total Satisfaction" Return Policy does not apply to DellWare products, which may be returned under DellWare's then-current return policy. In
addition, reconditioned parts purchased through Dell Spare Parts Sales in Canada are nonreturnable.
Year 2000 Statement of Compliance for Dell-Branded Hardware Products
Dell-branded hardware products shipped on or after January 1, 1997, are eligible to carry the "NSTL Hardware Tested Year 2000 Compliant" logo
by virtue of formal testing with, and successful completion of, the National Software Testing Laboratories (NSTL) YMARK2000 test.* Dell will treat
a failure to pass the YMARK2000 test as a covered event under Dell's warranty for the product, subject to the normal warranty limitations.** For a
complete copy of Dell's warranty, see the product's documentation. Dell-branded hardware products will also recognize the year 2000 as a leap
year.
*The YMARK2000 standard tests the ability of system hardware and firmware to support the transition to the year 2000 (and to recognize leap
years, when appropriate, for years 2000 through 2009 inclusive) and not that of options, operating systems, or applications software. Dell-branded
hardware products that pass the YMARK2000 test conform to BSI-DISC PD 2000-1.
** Except for this clarification of Dell's warranty for NSTL logo hardware, all other warranties, conditions and remedies, express or implied, relating
to year 2000 readiness or compliance are disclaimed. To make a claim under this warranty for NSTL logo hardware, customers must contact Dell
prior to January 1, 2001. To make a claim, write to:
Dell Computer Corporation
P.O. Box 149258
Austin, Texas 78714-9258
Attention: Year 2000
Despite a system's ability to pass the YMARK2000 test, actual rollover results in specific operating environments may vary depending on other
factors including, but not limited to, other hardware, operating systems, and applications software.
Previous Products
For Dell-branded hardware products shipped prior to January 1, 1997, that have an upgradable basic input/output system (BIOS), Dell makes
available a BIOS upgrade. Although these products may not have been tested under the YMARK2000 test, Dell believes that the hardware would
pass the YMARK2000 test, provided the appropriate BIOS upgrade is properly loaded.
For Dell-branded hardware products that do not have an upgradable BIOS, Dell has made available, as a convenience to customers, the Dell
Program Patch, a software utility designed to assist customers in managing the year 2000 rollover.
NOTE: If you chose one of the available warranty and service options in place of the standard limited three-year warranty described in the
preceding text, the option you chose will be listed on your invoice.