Dell Studio 1737 (Late 2008) User Manual

Page 41

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39

Using Support Tools

system or the program that was running

when the message appeared. Alternatively

you could see the Dell Technology Guide

on your computer or on the Dell Support

website at support.dell.com or see

“Contacting Dell” on page 55 for assistance.

Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support
— The computer failed to complete

the boot routine three consecutive times for the

same error see “Contacting Dell” on page 55 for

assistance.
CMOS checksum error — Possible motherboard

failure or RTC battery low. Replace the battery.

See the Service Manual on the Dell Support

website at support.dell.com or see “Contacting

Dell” on page 55 for assistance.
CPU fan failure — CPU fan has failed. Replace

the CPU fan. See the Service Manual on the Dell

Support website at support.dell.com.

Hard-disk drive failure — Possible hard disk

drive failure during HDD POST see “Contacting

Dell” on page 55 for assistance.
Hard-disk drive read failure — Possible hard

disk drive failure during HDD boot test see

“Contacting Dell” on page 55 for assistance.
Keyboard failure — Keyboard failure or loose

cable.
No boot device available — No bootable

partition on hard disk drive, the hard disk drive

cable is loose, or no bootable device exists.

If the hard drive is your boot device, ensure

that the cables are connected and that the

drive is installed properly and partitioned as

a boot device.
Enter system setup and ensure that the boot

sequence information is correct (see Dell

Technology Guide on your computer or on the

Dell Support website at support.dell.com).

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