Dell diagnostics – Dell Studio 1558 (Early 2010) User Manual

Page 61

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59

Using Support Tools

Dell Diagnostics

If you experience a problem with your

computer, perform the checks in “Lockups and

Software Problems” on page 53 and run the

Dell Diagnostics before you contact Dell for

technical assistance. It is recommended that

you print these procedures before you begin.

NOTE: Dell Diagnostics works only on Dell

computers.
NOTE: The

Drivers and Utilities disc

is optional and may not ship with your

computer.

Ensure that the device that you want to test

displays in the system setup program and is

active. Press <F2> during POST (Power On Self

Test) to enter the System Setup (BIOS) utility.

Start the Dell Diagnostics from your hard drive

or from the

Drivers and Utilities disc.

Starting Dell Diagnostics From Your
Hard Drive

The Dell Diagnostics is located on a hidden

diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display

a screen image, contact Dell (see

“Contacting Dell” on page 76).

Ensure that the computer is connected to an

1.

electrical outlet that is known to be working

properly.
Turn on (or restart) your computer.

2.

When the DELL

3.

logo appears, press <F12>

immediately. Select Diagnostics from the

boot menu and press <Enter>.

This may invoke the Pre‑Boot System

Assessment (PSA) on your computer.

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