Support information package – Dell PowerVault MD3000i User Manual

Page 103

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Troubleshooting

103

where

-f

flushes all the memory-resident data for the file system indicated

by

<

filesystem-identifier

>

, and

<

filesystem-identifier

>

specifies a unique file system in the following syntax:

drive-letter: <

mount-point-path>

The file system identifier might consist of only a drive letter, as in the
following example:

SMrepassist -f E:

NOTE:

In Windows, the mount point path is a drive letter.

An error message appears in the command line when the utility cannot
distinguish between the following:

•

Source virtual disk and snapshot virtual disk (for example, if the snapshot
virtual disk has been removed)

•

Standard virtual disk and virtual disk copy (for example, if the virtual disk
copy has been removed)

Support Information Package

MD Storage Manager provides a feature that enables you to save all storage
array data, such as profile and event log information, to a file that you can
send if you seek technical assistance for problem resolution. To generate this
support information bundle:

1 Click the Support tab, then click Gather Support Information.
2 Click Browse.

The Collect All Support Data dialog box appears.

3 In the Save in drop-down menu, select the location at which you want to

save the support data bundle. In the File name text box, type a name for
the bundle.

4 Click Save to close the Collect All Support Data dialog box.
5 Click Start.

The support information bundle is saved to the location of your choice.

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