Dell Studio 1536 (Mid 2008) - Manual (Page 38)

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Troubleshooting
For more information on Dell Support Center, see the Dell Technology
Guide. It is available in Windows Help and Support (Start → Help and
Support) and at Dell Support Website.
Drive Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions that shipped with your computer.
Fill out the "Diagnostics Checklist" on page 57 as you complete these checks.
E NSURE THAT M ICROSOFT® W INDOWS® RECOGNIZES THE DRIVE —
• Click Start → Computer.
If the drive is not listed, perform a full scan with your antivirus software to
check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
T EST THE DRIVE —
• Insert another CD, DVD, or BD to eliminate the possibility that the
original media is defective.
• Insert a bootable media and restart the computer.
C LEAN THE DRIVE OR DISK — See Dell Technology Guide.
C HECK THE CABLE CONNECTIONS
C HECK FOR HARDWARE INCOMPATIBILITIES — See Dell Technology Guide for
instructions on troubleshooting software and hardware problems.
R UN THE D ELL D IAGNOSTICS — See "Pre-Boot Self Assessment (PSA)
Diagnostics and Dell 32 Bit Diagnostics" on page 33.
Hard drive problems
A LLOW THE COMPUTER TO COOL BEFORE TURNING IT ON — A hot hard drive may
prevent the operating system from starting. Try allowing the computer to
return to room temperature before turning it on.
R UN C HECK D ISK —
1 Click Start → Computer.
2 Right-click Local Disk (C:).