4 troubleshooting your system – Dell PowerVault MD3420 User Manual

Page 4

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Installing a RAID Controller Module Blank

................................................................................... 23

Removing a RAID Controller Module

.......................................................................................... 23

Installing a RAID Controller Module

............................................................................................ 24

Opening the RAID Controller Module

......................................................................................... 25

Closing the RAID Controller Module

............................................................................................25

RAID Controller Module Backup Battery Unit

...................................................................................26

Removing the RAID Controller Module Backup Battery Unit

.....................................................26

Installing the RAID Controller Module Backup Battery Unit

........................................................26

Power Supply/Cooling Fan Module

....................................................................................................27

Removing a Power Supply/Cooling Fan Module

......................................................................... 27

Installing a Power Supply/Cooling Fan Module

...........................................................................28

Control Panel

...................................................................................................................................... 29

Removing the Control Panel

........................................................................................................ 29

Installing the Control Panel

.......................................................................................................... 30

Backplane

.............................................................................................................................................31

Removing the Backplane

...............................................................................................................31

Installing the Backplane

................................................................................................................ 33

4 Troubleshooting Your System............................................................................ 35

Safety First—For You and Your System

.............................................................................................. 35

Troubleshooting Storage Array Startup Failure

..................................................................................35

Troubleshooting Loss of Communication

.........................................................................................35

Troubleshooting External Connections

............................................................................................. 35

Troubleshooting Power Supply/Cooling Fan Modules

..................................................................... 36

Troubleshooting Array Cooling Problems

......................................................................................... 36

Troubleshooting Expansion Enclosure Management Modules

.........................................................37

If EMM Status LED is Blinking Amber (5 Times per Sequence)

................................................... 37

If the EMM Status LED is Solid or Blinking Amber (2 or 4 Times per Sequence)

........................ 37

If the Link Status LEDs are not Green

........................................................................................... 37

Troubleshooting RAID Controller Modules

........................................................................................37

If the Array Status LED is Solid or Blinking Amber

....................................................................... 38

If the Link Status LEDs are not Green

...........................................................................................38

Troubleshooting Physical Disks

..........................................................................................................38

Troubleshooting Array and Expansion Enclosure Connections

....................................................... 39

Troubleshooting a Wet System

.......................................................................................................... 39

Troubleshooting a Damaged System

.................................................................................................40

Controller Failure Conditions

.............................................................................................................40

Critical Conditions

........................................................................................................................ 40

Noncritical Conditions

.................................................................................................................. 41

Invalid Storage Array

......................................................................................................................41

ECC Errors

......................................................................................................................................41

PCI Errors

....................................................................................................................................... 41

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