Internet, Hard drive problems – Dell Alienware Area-51 ALX (Late 2009) User Manual

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CHAPTER 6: TROUBLESHOOTING

Internet

Cannot browse the Internet or the

Unable to locate host error

message appears

Check if you are connected to the Internet.

•

Check if the web address typed into the address bar is correct. Try a different

•

web address, or URL.
If the error message still appears, disconnect from the Internet Service

•

Provider (ISP) and close the browser. Reconnect and open the browser.
If the problem persists, your ISP may be experiencing technical difficulties.

•

Internet connection is slow

Internet performance can be affected by the following factors:

The condition of the telephone or network cables being used.

•

The condition of the network equipment at your ISP.

•

The graphics or multimedia on Web pages.

•

Multiple browsers, downloads, or programs open on your computer.

•

Hard Drive Problems

Allow the computer to cool before turning it on

A hot hard drive may prevent the operating system from starting. Try allowing

the computer to return to room temperature before turning it on.

Run Check Disk:

Windows Vista

®

or Windows

®

7

Click

1.

Start

→

Computer.

Right-click

2.

Local Disk C:

Click

3.

Properties

→

Tools

→

Check Now.

If the

User Account Control window appears, click Continue.

Follow the instructions on the screen.

4.

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