Product-specific problems, Dell soundbar problems – Dell E2214H Monitor User Manual

Page 52

Advertising
background image

52

Troubleshooting

Product-Specific Problems

Specific Symptoms What You

Experience

Possible Solutions

Screen image is too
small

Image is centered on
screen, but does not
fill entire viewing area

• Reset the monitor to Factory

Settings.

Cannot adjust the
monitor with the
buttons on the front
panel

OSD does not appear
on the screen

• Turn off the monitor, unplug

the power cord, plug back, and

then turn on the monitor.

No Input Signal when
user controls are
pressed

No picture, the LED
light is white. When
you press “up”, “down”
or “Menu” key, the
message “ No input
signal” will appear.

• Check the signal source. Ensure

the computer is not in the

power saving mode by moving

the mouse or pressing any key

on the keyboard.

• Check whether the signal cable

is plugged in properly. Re-plug

the signal cable if necessary.

• Reset the computer or video

player.

The picture does not
fill the entire screen

The picture cannot fill
the height or width of
the screen

• Due to different video formats

(aspect ratio) of DVDs, the

monitor may display in full

screen.

• Run the built-in diagnostics.

NOTE: When choosing DVI-D mode, the Auto Adjust function is not
available.

Dell Soundbar Problems

Common Symptoms What You

Experience

Possible Solutions

No sound for system
where the Soundbar
draws power from an
AC adapter

No power to
Soundbar - the power
indicator is off

• Turn the Power/Volume knob

on the Soundbar clockwise to

the middle position; check if

the power indicator (white LED)

on the front of the Soundbar is

illuminated.

• Confirm that the power cable

from the Soundbar is plugged

into the adapter.

Advertising