Dell OptiPlex 980 (Early 2010) User Manual

Page 24

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failure has

occurred.

one until you find the bad one.

Power connector

not installed

properly.

Reseat the 2x2 power connector from the power supply unit.

Possible

peripheral card

or system board

failure has

occurred.

Remove all peripheral cards from the PCI and PCI-E slots and restart the

computer. If the computer boots, add the peripheral cards back one by

one until you find the bad one.

A possible

system board

failure has

occurred.

Disconnect all internal and external peripherals, and restart the computer.

If the computer boots, add the peripheral cards back one by one until you

find the bad one.

If the problem persists, the system board is probably bad.

A possible coin

cell battery

failure has

occurred.

Remove the coin cell battery for one minute, reinstall the battery, and

restart.

The computer is

in a normal on

condition.

The diagnostic

lights are not lit

after the

computer

successfully

boots to the

operating

system.

Ensure that the display is connected and powered on.

A possible

processor failure

has occurred.

Reseat the processor.

Memory modules

are detected, but

a memory failure

has occurred.

If two or more memory modules are installed, remove the modules (see

your service manual), then reinstall one module (see your service manual

and restart the computer. If the computer starts normally, continue to

install additional memory modules (one at a time) until you have identified

a faulty module or reinstalled all modules without error.

If available, install working memory of the same type into your computer.

A possible

graphics card

failure has

occurred.

Reseat any installed graphics cards.

If available, install a working graphics card into your computer.

A possible floppy

drive or hard

drive failure has

occurred.

Reseat all power and data cables.

A possible USB

failure has

occurred.

Reinstall all USB devices and check all cable connections.

No memory

modules are

detected.

If two or more memory modules are installed, remove the modules (see

your service manual), then reinstall one module (see your service

manual) and restart the computer. If the computer starts normally,

continue to install additional memory modules (one at a time) until you

have identified a faulty module or reinstalled all modules without error.

If available, install working memory of the same type into your computer.

Memory modules

are detected, but

a memory

Ensure that no special requirements for memory module/connector

placement exist.

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