Symptom, Remedy, Initial – Sony SLV-790HF User Manual

Page 71: No picture (or black & white screen appears), Terminal, Troubleshooting

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Troubleshooting

If vou hnvt' anv t]iiestioii^ or problems mil co\ ered below, please consult your
nearest Sony dealer.

Symptom

The POWER switch does not
function.

a.

The power is turned on but the

VCR does not operate.

^ The clock has stopped and
_o —' lights in the display

wiittiDw.

The playback picture does not
appear on the TV screen.

The picture is not clear.

ns

>^

ns

Remedy

• Connect the AC power cord securely.
• Make sure the VCR is not locked. To unlock, hold

POWER down until the VCR beeps.

• Moisture condensation occurs. Turn the power off,

unplug the AC power cord and leave the VCR to dry
for over an hour.

• The clock stops if the VCR is disconnected from the

wall outlet for more than three hours. Reset the clock
(and timer).

The picture rolls vertically
during picture search.

The picture has no sound.

Both main and SAP sounds are
heard.

Make sure the TV is set to the channel for the VCR. If

you are using a monitor, set it to video input.

Adjust the tracking with the TRACKING NORMAL/
SLOW buttons.
The v'ideo heads are dirty (see below). Clean the video
heads using the Sony T-25CL video head cleaning

cassette. If this cleaning cassette is not available in vour
area, have the heads cleaned at your nearest Sony
service facility (a standard service charge will be
required.) Do not use a commercially available wet-
type cleaning cassette, as it may damage the video
heads.
The video heads may have to be replaced. Consult
your local Sony dealer for more information.

Adjust the vertical hold control on the TV or monitor.

The tape is defective. Use a new tape.

When you plav a bilingual tape, make sure the AUDIO
MIX option in the ADVANCED OPTIONS menu is set
to OEF.

Symptoms caused by contaminated video heads

• Normal picture • Rough picture • Unclear picture

initial

• No picture (or

black & white

screen appears)

terminal

continued

Additional Information 71

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