Troubleshooting – Sony KV-24FV10 User Manual

Page 36

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User Guide

Troubleshooting

If you are having a problem with your TV, try the suggestions below. If
the problem persists, contact your nearest Sony dealer.

No picture, no

□

Make sure the power cord is plugged in.

sound

□

If a red light is flashing on the front of your TV for
more fhan a few minutes, call your local service center.

□

Check your PARENTAL CONTROL settings, (pages
25-26).

□

Check the TV/VIDEO settings: when watching TV, set
to TV; when watching video equipment, set to VIDEO
(page 15).

□

Make sure the batteries have been inserted correctly
into the remote control.

□

Try another channel, it could be station trouble.

Poor or no

□

Adjust PICTURE in the VIDEO menu (page 15).

picture, good

□

Adjust BRIGHTNESS in the VIDEO menu (page 15).

sound

□

Check the antemaa and / or cable connections (page 3).

Good picture.

□

Press so that MUTING disappears from the

no sound

screen (page 11).

□

Check your AUDIO settings. Your TV may be set to
SAP (page 16).

No coior

□

Adjust COLOR in the VIDEO menu (page 15).

Oniy snow

□

Check the CABLE setting in the SET UP menu

appears on the

(page 20).

screen

□

Check the antenna and/or cable connections (page 3).

□

Make sure the channel selected is currently
broadcasting.

Dotted lines or

□

Adjust the antenna.

stripes

□

Move the TV away from other electronic equipment.

Some electronic equipment can create electrical noise,
which can interfere with TV reception.

Doubie images
or ghosts

□

Check your outdoor antenna or call your cable service.

Cannot receive

□

Make sure CABLE is set to OFF in the SET UP menu

higher number

(page 20).

channels (UHF)

□

Use AUTO PROGRAM to add channels that are not

when using an
antenna

presently in the memory (page 20).

32

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