Trouble shooting/corrective action guide – Craftsman 900.370511 User Manual

Page 15

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TROUBLE SHOOTING/CORRECTIVE ACTION GUIDE:

PROBLEM

-Motor wili not start

-Motor keeps slowing

down

-Runs but poor cut

results

-Excess vibration

-Mower is hard to push

-Mower leaves clumps

of grass

-Discharge/Bag plugging

CORRECTIVE ACTION

- Check fuse or circuit breaker to ensure
power is to outlet
- Check extension cord with another
eiectricai device to ensure cord is good.
- Call customer service representative

1 800 4 MY HOME

- The underside of the mower may be
plugged with clippings. Turn mower off, wait

for blade to stop and UNPLUG mower and
clean out.

- Grass may be too tail, try pushing at a
slower pace, or raise cutting height.
- Check blade sharpness and balance, and

correct if required.

- If mulching, there is too much grass.

Turn mower off, wait for blade to stop and

UNPLUG mower and attach discharge chute

to disperse grass

- The blade may be dull. Turn mower off,

wait for blade to stop and UNPLUG mower

and carefully check for sharpness.
- Blade may be damaged (bent or badly

chipped). Turn mower off, wait for blade to

stop and UNPLUG mower and replace if
necessary.
- Grass may be too high or thick for cutting
height. Turn mower off, wait for blade to stop
and UNPLUG mower and raise cutting
height.
- Blade may be loose. Turn mower off, wait

for blade to stop and UNPLUG mower then
check blade for tightness.

- Blade may be bent or badly chipped.

Turn mower off, wait for blade to stop and

UNPLUG mower and replace if necessary.

- Blade may be unbalanced. Refer to blade
balancing section of instruction manual.
- Mower is too close to the ground with the
amount of grass being cut. Turn mower off,

wait for blade to stop and UNPLUG mower

and raise cutting height.
- Turn mower off, wait for blade to stop and

UNPLUG mower and check wheels and

axles to ensure all are rotating easily.

- Turn mower off, wait for blade to stop and

UNPLUG mower and raise cutting

height.
- If mulching, there is too much grass.

Turn mower off, wait for blade to stop and

UNPLUG mower and attach discharge

chute to disperse grass

- Turn mower off, wait for blade to stop and

UNPLUG mower and carefully check blade

for sharpness.

- Grass may be too wet to cut. Wait for

grass to dry.

- Grass may be too wet, try again when

grass is dry.

- There is too much grass. Turn mower off,

wait for blade to stop and UNPLUG mower

and raise cutting height.

15

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