If you need repair service or parts, Ordering parts 1-800-fon-part, Trouble shooting guide – Craftsman 247.370252 User Manual

Page 13: How to order replacement parts

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TROUBLE SHOOTING GUIDE

Trouble

Possible Cause(s)

Corrective Action

Does not start

1. Motor/blade control disengaged.

2. Extension cord disconnected.

3

.

Tripped circuit breaker.

4. Blown fuse or a tripped circuit breaker in

electrical circuit.

5

.

Motor/blade control switch defective.

1. Engage motor/blade control.

2. Be sure that the extension cord is plugged

into the outlet and the lawn mower switch
plug.

3

.

Reset circuit breaker.

4. Check to see if a fuse has been blown or a

circuit breaker tripped in your electrical box.

5. Replace motor/blade control switch.

Frequent tripping of circuit
breaker or blowing of fuses

1. Cutting too much grass.

2. Circuit overloaded.

1. Set in “Higher Cut” position, take smaller

width of cut, or slow down.

2. Do not use a higher rated fuse without

consulting your power company. If condition
persists (be sure circuit is not overloaded),
have your unit checked by your nearest
Authorized Sears Service Dealer.

Loss of power

1. Cutting too much grass.

2. Build-up of grass, leaves and debris under

mower.

1. Set in “Higher Cut” position.

2. Disconnect power cord and clean underside

of mower housing.

Poor or uneven cut

1. Worn, bent or loose blade.

2. Build-up of grass, leaves and debris under

mower.

1. Replace blade. Tighten blade nut.

2. Disconnect power cord and clean underside

of mower housing.

Too much vibration

1. Worn, bent or loose blade.

2. Bent motor shaft.

1. Replace blade. Tighten blade nut.

2. Contact Sears Sen/lce Department.

Hard to push

1. High grass or cutting height too low.

2. Rear of mower housing and blade dragging

in heavy grass.

1. Raise cutting height.

2. Raise cutting height.

Note:

For repairs beyond the minor adjustments listed above, contact your nearest SEARS Service Center.

_______ HOW TO ORDER REPLACEMENT PARTS

Each lawn mower has its own model number.

The model number for your lawn mower will be found
on a label attached to the lawn mower near the right

rear wheel.

All parts listed herein may be ordered through Sears,

Roebuck and Co. Service Centers and most Retail
Stores.

WHEN ORDERING REPAIR PARTS, ALWAYS GIVE

THE FOLLOWING INFORMATION:

‘PRODUCT - “19" Electric Mulching Mower”

‘MODEL NUMBER - 247.370252

‘PART NUMBER

‘PART DESCRiPTiON

Your Sears merchandise has added value when you
consider that Sears has service units nationwide
staffed with Sears trained technicians...professional
technicians specifically trained on Sears products,

having the parts, tools and the equipment to ensure

that we meet our pledge to you...“we service what we
sell.”

IF YOU NEED REPAIR SERVICE OR PARTS:

REPAIR SERVICE

1-800-4-REPAIR

(1-800-473-7247)

ORDERING PARTS

1-800-FON-PART

(1-800-366-7278)

13

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