Organization – Cisco OL-20949-01 User Manual

Page 8

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Cisco Unified IP Phone Services Application Development Notes

OL-20949-01

Preface

formalized process provides access to CDN Engineers who are an extension of the product technology
engineering teams. CDN Engineers have access to the resources necessary to provide expert support in
a timely manner.

The Cisco Developer Network Program is designed for businesses (IHV's and ISV's) interested in going
to market with Cisco. The CDN Program enables members to develop compelling solutions that unify
data, voice, video, and mobile communications on Cisco's powerful communications platform. The
program also allows members to take advantage of Cisco's brand, market leadership position, and
installed base to help drive positive business results for themselves and their customers.

For additional information about the CDN Program and CDN support services go to

http://developer.cisco.com/web/devservices

Note

The Cisco TAC does NOT provide support for this API/interface under standard hardware or software
support agreements. All technical support for this API/interface, from initial development assistance
through API troubleshooting/bugs in final production apps, is provided by Cisco Developer Support and
requires a separate Developer Support contract. When opening cases, a Developer Support contract
number must be provided to receive support.

Organization

This document comprises the following sections:

Chapter

Description

Chapter 1, “Overview”

Provides an overview of the Cisco Unified IP Phone
services for developers.

Chapter 2, “New and Changed Information”

Provides details on the new and changed information in
the XML service interface for the latest release of Cisco
Unified Communication Manager.

Chapter 3, “CiscoIPPhone XML Objects”

Describes the general behavior and usage of each XML
object.

Chapter 4, “Component APIs”

Describes additional APIs available to the
Cisco Unified IP Phones.

Chapter 5, “Internal URI Features”

Describes how to implement embedded features on
Cisco Unified IP Phones.

Chapter 6, “HTTP Requests and Header
Settings”

Provides a procedure on handling HTTP client requests,
definitions for HTTP header elements, identifies the
capabilities of the requesting IP phone client, and
defines the Accept header.

Chapter 7, “Troubleshooting
Cisco Unified IP Phone Service
Applications”

Provides troubleshooting tips, XML parsing errors, and
error messages.

Chapter 8, “Cisco IP Phone Services
Software Development Kit (SDK)”

Provides a list of the components used in the
Cisco Unified IP Services Software Development Kit
(SDK) and the sample services requirements.

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