Before calling for service (cont.), Troubleshooting, Before calling for service – LG LMX28988 User Manual

Page 44

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TROUBLESHOOTING

BEFORE CALLING FOR SERVICE

(CON

t

.)

Problem

Possible Causes

Solutions ^

Moisture forms

Moisture may form when the

• Wipe off the moisture.

on the dispenser.

temperature or humidity are
high.

Odors In the

• Interior needs to be cleaned.

• Clean interior with sponge, warm water, and baking

refrigerator.

soda. Be sure the soda is completely dissolved so

it will not act as an abrasive compound.

• Food with strong odor is in

the refrigerator.

• Cover food completely.

• Some containers and

• Use a different container or brand of wrapping

wrapping materials produce
odors.

materials.

The door(s) will

• Food package is keeping the

• Move the packages that keep the door from

not close.

door open.

closing.

• Door was closed too hard,

causing other door to open
slightly.

• Gently close both doors.

• Refrigerator is not level. It

rocks on the floor when it is
moved slightly.

• Adjust the height-adjusting screw.

• Floor is uneven or weak. The

• Be sure the floor is level and can adequately

refrigerator rocks on the floor

support the refrigerator. Contact a carpenter to

when it is moved slightly.

correct sagging or sloping floor.

Refrigerator is touching the

wall or the cabinets.

Move the refrigerator.

Drawers are

Food is touching the shelf on

Keep less food in the drawer.

difficult to move.

top of the drawer.

The drawer track is dirty.

Clean the drawer and the track.

Water has an odd

The water has been in the

Dispense for 2 minutes and discard to freshen the

taste and/or odor.

tank for too long.

supply. Dispense and discard for an additional 2

minutes to rinse the tank completely.

The unit is not properly

Connect the unit to a cold water line that supplies

connected to cold water line.

water to the kitchen faucet.

When a filter is old.

Replace with a new filter.

Sound of ice

A batch of ice has been

This sound is made when automatically made ice is

dropping.

released into the ice bin.

dropped into the ice storage bin. The volume may
vary according to the location of the refrigerator.

Sound of water

The icemaker is being

This sound is normally made when the icemaker is

trickling.

supplied with water.

supplied with water after dropping the automatically

made ice.

If this sound lasts more than 10 seconds, check for

V_________

a leak.

^

44

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