AVer SF2012H-B user manual - Manual (Page 60)

57
Troubleshooting
Here are some useful tips on how to solve some common problems.
Problem Solution
I forgot the account and password for
SF2012H-B. How can I go back to
default setting?
Please refer to the manual of “VI Factory Default
setting” description.
I can’t find a way to force day mode and
night mode. Is this possible and how.
We don't provide this function due to the limitation of
hardware.
What is the night mode setting does,
under Camera setting page, with option
to choose frame rate. Any way to check
the shutter speed and settings?
Night mode means slow shutter and you increase the
shutter to make the object brighter. However, the
weakness is that the frame rate would be reduced.
I recorded video file in H.264 file format
but failed to playback on Media Player
(V.9).
Default Windows Media Player doesn’t have H.264
decoder so that you can’t playback the file
successfully. Please install K-Lite program in advance
or install KMPlayer or VLC program to playback the
video file. You can search those free program on
Internet.