Jeep 2012 Grand Cherokee SRT - Owner Manual - Manual (Page 512)

SHIFT LEVER OVERRIDE
If a malfunction occurs and the shift lever cannot be
moved out of the PARK position, you can use the
following procedure to temporarily move the shift lever:
1. Firmly apply the parking brake.
2. Turn the engine OFF.
3. Remove the rubber liner from the cupholder (located
next to the shifter on the center console).
4. Using a screwdriver or similar tool, carefully remove
the shift lever override access cover, located on the
bottom of the cupholder.
Shift Lever Override Access Cover
510 WHAT TO DO IN EMERGENCIES