Mercedes-Benz CL-Class 2014 Owners Manual - Manual (Page 82)

Problems with the SmartKey
Problem Possible causes/consequences and M Solutions
You cannot lock or
unlock the vehicle
using the SmartKey.
The SmartKey battery is discharged or nearly discharged.
X Point the tip of the SmartKey at the driver's door handle from a
distance of approximately 1.5 ft (50 cm) and try to unlock or
lock the vehicle again.
If this does not work:
X Check the key battery and replace it if necessary (
Y
page 78).
X Unlock (
Y
page 83) or lock (
Y
page 83) the vehicle with the
mechanical key.
The SmartKey is faulty.
X Unlock (
Y
page 83) or lock (
Y
page 83) the vehicle with the
mechanical key.
X
Have the SmartKey checked at a qualified specialist workshop.
You can no longer
lock/unlock the
vehicle using KEYLESS-
GO.
KEYLESS-GO is in standby mode because the vehicle has not been
unlocked for an extended period.
X Pull the door handle twice and then insert the SmartKey into the
ignition lock.
There is a malfunction with KEYLESS-GO.
X Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the % or & button.
X Have KEYLESS-GO checked at a qualified specialist workshop.
There is interference from a powerful source of radio waves.
X Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the % or & button.
You have lost a
SmartKey.
X
Have the SmartKey canceled at an authorized Mercedes-Benz
Center.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well.
You have lost the
mechanical key.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well.
80
SmartKey
Opening
and
closing