Ring Communications RM5000EX - Manual (Page 25)

March 2011 Operations Manual RM5000EX
TRANSFER
Call Transfer is used to distribute incoming calls to additional intercom station. Each subscriber
has 7 transfer numbers. Transfers are processed sequentially, transfer 1 must activate before transfer 2
is activated and transfer 3 will not activate until transfer 2 is activated and so on. With each transfer
there is a delay before the call is transferred. The delay is in increments of 6 seconds :
00 = no delay,
01 = 6 second delay
20 = 2 minute delay
98 = 9 minutes 48 seconds
99 = infinite delay
If a transfer station is in privacy then the delay to that station is set to 0 and the call will transfer
instantly (used for night transfer). Personal Queue is always used when calls transfer to another
intercom station.
When a call transfers it also remains in queue of the transferring station. The call can then be answered
by the transferred station or by the transferring station .
PROGRAMMING
The following commands are used for this feature.
STN
Set Transfer Number
STD Set Transfer Delay
LTN List Transfer Numbers
Example: Make calls to subscriber 14 transfer to subscribers 20 and 21 if subscriber 14 does not answer
the call within 60 seconds.
>STN
cr
Call Number <10-99/*> : 14
cr
Transfer Number <1..7> : 1
cr
Call Number to be dialed <10..99/U> : 20
cr
>STN 14 2 21
cr
>STD
cr
Call Number <10-99/*> : 14
cr
Transfer Number <1..7> : 1
cr
Transfer Delay(6 sec) <00..99> : 10
cr
>LTN
cr
Call Number <10-99/*> : 14
cr
Call Number TRFR: 1 TRFR: 2 TRFR: 3 TRFR: 4 TRFR: 5 TRFR: 6 TRFR: 7
(CN) DLY--CN DLY--CN DLY--CN DLY--CN DLY--CN DLY--CN DLY--CN
=========== ======= ======= ======= ======= ======= ======= =======
14 10---20 -----21 ------- ------- ------- ------- -------
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