Tjernlund CPC-2 Constant Pressure Controller (Discontinued) 8504091 Rev A 03/01 User Manual
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HOW TO OBTAIN SERVICE ASSISTANCE
1.
If you have any questions about the CPC-2 Controller or if it requires adjustment, repair or routine maintenance, we suggest that
you contact your installer, contractor or service agency.
2.
If you require technical information contact Tjernlund Products, Inc. at 1-800-255-4208.
When contacting Tjernlund Products, Inc., please have the following information available:
1.
Model and Lot # of the CPC-2 Controller
2.
Name and address of installer and service agency
3.
Date of original installation and dates any service work was performed
4.
Details of the problem
LIMITED PARTS WARRANTY AND CLAIM PROCEDURE
Tjernlund Products, Inc. offers a two year warranty on the CPC-2 Controller. This warranty covers defects in material and workman-
ship. This warranty does not cover normal maintenance, transportation or installation charges for replacement parts or any other ser-
vice calls or repairs. Products that are tampered with, damaged or defective due to malfunctioning appliances are not covered under
this warranty. This warranty DOES NOT cover the complete CPC-2 Controller if it is operative, except for the defective part.
Tjernlund Products, Inc. will issue credit to your CPC-2 provider or provide a free part to replace one that becomes defective during the
two year warranty period. All receipts should include the Lot # of the CPC-2 Controller to ensure that the defective component corre-
sponds with the complete unit. This will help preclude possible credit refusal.
1.) Determine defective component. If unable to determine faulty component, contact your CPC-2 provider or Tjernlund Products
Technical Customer Service Department at 1-800-255-4208 for troubleshooting assistance.
2.) After the faulty component is determined, return it to your CPC-2 provider for replacement. Please include CPC-2 Lot #
component was taken from. Credit or replacement will only be issued to your CPC-2 provider after the defective part has
been returned prepaid to Tjernlund.
REPLACEMENT PARTS COVERED BY WARRANTY
CPC-2 CIRCUIT BOARD KIT
950-8800
WHAT IS NOT COVERED
Product installed contrary to our installation instructions
Product that has been altered, neglected or misused
Product that has been wired incorrectly
Product that has been damaged by a malfunctioning or mistuned burner
Any freight charges related to the return of the defective part
Any labor charges related to evaluating and replacing the defective part
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TJERNLUND LIMITED TWO YEAR WARRANTY
Tjernlund Products, Inc. warrants to the original purchaser of this product that the product will be free from mechanical defects due to faulty material or workman-
ship for a period of (2) years from the date of original purchase or delivery to the original purchaser, whichever is earlier. Remedies under this warranty are limit-
ed to repairing or replacing, at our option, any product which shall, within the above stated warranty period, be returned to Tjernlund Products, Inc. at the address
listed below, postage prepaid. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF, AND TJERNLUND
PRODUCTS, INC. EXPRESSLY DISCLAIMS LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF THIS PRODUCT.
THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES AND NO AGENT IS AUTHORIZED TO ASSUME FOR US ANY LIABILITY ADDITION-
AL TO THOSE SET FORTH IN THIS LIMITED WARRANTY. IMPLIED WARRANTIES ARE LIMITED TO THE STATED DURATION OF THIS LIMITED WAR-
RANTY. Some states do not allow limitation on how long an implied warranty lasts, so that limitation may not apply to you. In addition, some states do not allow
the exclusion or limitation of incidental or consequential damages, so that above limitation or exclusion may not apply to you. This warranty gives you specific legal
rights and you may also have other rights which may vary from State to State. Send all inquiries regarding warranty work to Tjernlund Products, Inc. 1601 9th
Street, White Bear Lake, MN 55110-6794. Phone (651) 426-2993 • (800) 255-4208 • Fax (651) 426-9547 or email us at [email protected].