Troubleshooting – Bradford White D-4-504S6FSX User Manual

Page 13

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Page 13

LED Status

Control Status

Probable Cause

Service Procedure

None (LED

not on or

flashing)

Electrical power not

present

Control power switch in "OFF"
position.
Supply voltage interrupted.

Turn Power On

One short

flash every

four seconds

Stand-by mode,

Thermostat is

satisfied (no faults)

Temperature demand is satisfied
(no call for heat)

Normal operation

Alternates
bright and

dim

(heartbeat)

Thermostat calling

for heat (no fault)

Tank temperature below
setpoint of thermostat

Normal operation

Short flash

once every

second

Weak pilot signal

on last call for heat

1. Unstable pilot
2. Pilot tube blocked or restricted
3. Oxidation build-up on pilot
electrode
4. Wire damage to pilot
assembly or bad connection at
gas control

1. See Burner Inspection on
page 15
2-4. See Pilot Inspection,
Testing and Replacement on
page 17

Two flashes,

three second

pause

Damper test circuit

not working

1. Damper not in proper position
or malfunctioning - stuck in open
position
2. Obstructed venting
3. Faulty damper

1. Verify cord sets are fully
plugged in
2. Verify switch on damper is
in "Automatic" position
3. Verify that damper and
venting is not obstructed

Three

flashes,

three second

pause

Damper test circuit

not working

1. Damper not in proper position
or malfunctioning - not reaching
full open position
2. Obstructed venting
3. Faulty damper

1. Verify cord sets are fully
plugged in
2. Verify switch on damper is
in "Automatic" position
3. Verify that damper and
venting is not obstructed

Four flashes,

three second

pause

Excessive tank

temperature,

system must be

reset

1. Thermal well sensor out of
calibration
2. Faulty gas control

1. Test Gas Control & Thermal
Well
2. Replace gas control if
necessary

Five flashes,

three second

pause

False pilot flame

present

Pilot valve stuck in open position Replace gas control

Six flashes,

one flash,

three second

pause (Soft

Lockout)

Failed to light pilot,

system resets after

(5) minutes

1. Unstable pilot
2. Pilot tube block or restricted
3. Oxidation build-up on pilot
electrode
4. Wire damage to pilot
assembly or bad connection at
gas valve

1. See Burner Inspection on
page 15
2-4. See Pilot Inspection,
Testing and Replacement on
page 17

Observe the green LED on the water heater gas
control. Error codes are displayed with a 3 second
pause before repeating. Once the error code is known,
check and repair the water heater, as recommended in
the table below.

Troubleshooting

Green LED

13

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