Outdoor Great Room Tuscany II Pergola - Manual (Page 7)

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The Outdoor Greatroom Company extends the following warranty for Outdoor Greatroom outdoor products used in the United States of America or Canada.
Dealers and employees of The Outdoor Greatroom Company have no authority to make any warranty or authorize any remedies in addition to or inconsistent with
the terms of this warranty. This warranty gives you specific legal rights. You may also have other rights that vary from state to state.
The Outdoor Greatroom Company warrants that this Outdoor Greatroom Outdoor Product (the “Product”) will be free from defects in material and workmanship
for a period of one (1) year for finish and other non-structural defects and three (3) years from its date of purchase structurally. This warranty is subject to the condi-
tions, exclusions and limitations described below.
This warranty applies only to the original owner of the Product and is non-transferable. The Outdoor Greatroom Company obligation under this warranty does not ex-
tend to damages resulting from (1) assembly, operation or maintenance of the Product not in accordance with the Installation/Assembly Instructions, Operating Instruc
-tions and the Listing Agency Identification Label furnished with the Product; (2) installation or use which does not comply with local building codes and ordi-
nances; (3) shipping, improper handling, improper operation, abuse, misuse, accident or unworkmanlike repairs; (4) use of fuels other than those specified in the Oper-
ating Instructions; (5) Installation or use of components not supplied with the Product or any other components not expressly authorized and approved in writing by
The Outdoor Greatroom Company; and/or (6) modification of the Product not expressly authorized and approved in writing by The Outdoor Greatroom Company. Any of
the circumstances described in the previous sentence voids this warranty. This warranty is void if the Product or any component has been removed, repaired, or re-
placed before The Outdoor Greatroom Company has been afforded a reasonable opportunity to inspect the Product.
This warranty is limited to the replacement or repair of defective components or workmanship and The Outdoor Greatroom Company may fully discharge its obliga-
tions under this warranty by repairing or replacing, at its discretion, the defective components. The Outdoor Greatroom Company will provide replacement parts at
no charge and will pay reasonable and necessary labor and freight costs related to replacing or repairing defective components under this warranty. The maximum
amount recoverable under this warranty is limited to the pur-chase price of the Product and, if The Outdoor Greatroom Company is unable to provide replacement
or repair in an expedient and cost-effective manner, The Outdoor Greatroom Company may discharge all obligations under this warranty by refunding the purchase
price of the Product.
EXCEPT TO THE EXTENT PROVIDED BY LAW, THE OUTDOOR GREATROOM COMPANY MAKES NO EXPRESS WARRANTIES OTHER THAN THE WAR-
RANTY EXPRESSED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO THE DURATION OF THE WARRANTY SPECIFIED ABOVE. IN NO
EVENT SHALL THE OUTDOOR GREATROOM COMPANY BE LIABLE FOR ANY INCIDENTAL OR CONSE-QUENTIAL DAMAGES CAUSED BY DEFECTS IN THE
PRODUCT. Some states do not allow limitations on how long an implied warranty lasts, or do not allow exclusion or limitation of incidental or consequential dam-
ages, so these limitations may not apply to you.
To obtain service under this warranty, you must:
Send written notice of the claimed condition to: The Outdoor Greatroom Company, 2015 Silver Bell Road, #195, Eagan, MN 55122.
Affirm that you are the original owner of the Product.
Provide The Outdoor Greatroom Company reasonable opportunity to investigate the claim, including reasonable opportunity to inspect the Product prior to any
repair or replacement work and before the Product or any component of the Product has been removed.
Obtain The Outdoor Greatroom Company’s consent to any warranty work before the work is done.
© The Outdoor Greatroom Company
Tuscany II Pergola Warranty Information
Your new Tuscany II pergola is warranted against structural defects for a period of three (3) years from the date of purchase. This does not apply to damage
caused by excessive loads such as snow or use of roof as storage. Your Tuscany pergola is warranted against defects in finish and other defects not related to
structure for a period of one (1) year from the date of purchase. All metal hardware must be sprayed with a clear lacquer sealer once your pergola is assembled to
prevent rust and corrosion.