Petsafe Drinkwell® 360 Stainless Steel Pet Fountain - Manual (Page 11)

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pump maintenance
Important: Cleaning the Pump is essential to the longevity of the Pet Fountain as well as
the cleanliness of the water. Clean the Pump at least every two weeks. Warranty may be
voided if the Pump is not cleaned regularly.
1. Remove Pump from the Pet Fountain as explained in the “Filters and Pet Fountain
Cleaning” section of this Operating Guide.
2. Remove the Faceplate by using your thumb and
forefinger to gently squeeze on both sides of the
Faceplate and pull off. It may be necessary to insert
a fingernail into the seam of the Faceplate to pry it
off (
fig. 15).
3. Next, remove the Intake Plate by placing your
fingernail under the small lip located on the narrow
side of teardrop-shaped Intake Plate and pull out to
remove (
fig. 16).
4. Once the Intake Plate is removed,
remove the Impeller (white, 3-bladed
propeller). The Impeller is held in
place by a magnet, simply insert a
fingernail or slim object underneath the plastic
blade and lift out (
fig. 17).
5. Once the Pump is disassembled you can clean the
parts with soap and warm water. Use a cotton swab
or the “motor” brush from the Drinkwell
® Cleaning Kit
to clean inside the Pump’s motor cavity and remove
any build-up (
fig. 18). For added disinfecting
and/or hard water removal, clean the Pump with a
diluted vinegar solution (20% white vinegar & 80%
water). Be sure to rinse thoroughly with
fresh water.
6. Once the parts are clean and dry, you can
reassemble the Pump for use.
a) Replace the Impeller.
b) Replace the Intake Plate.
c) Replace the Faceplate.
Pump Impeller
Intake Plate Faceplate
fig. 15
Intake Plate
Pull-Tab
fig. 16
fig. 17
fig. 18