Petsafe Pawz Away® Outdoor Pet Barrier - Manual (Page 14)

14 Customer Care Center 1-800-732-2677
Accessories
To purchase additional accessories for your PetSafe ® Pawz Away ™Outdoor Pet Barrier System,
contact the Customer Care Center at 1-800-732-2677 or visit our website at www.petsafe.net to
locate a retailer near you.
Component Part Number
Battery – 3 Volt Lithium (two pack - size CR2032) RFA-35-11
Replacement Collar RFA-308
Extra Receiver Collar ZND-1025
Extra Barrier Transmitter RFA-378
Replacement Short and Long Contact Points RK-17
Receiver Collar Battery Door RFA-379
Boundary Wire, 150 feet RFA-394
Boundary Flags RFA-2
Troubleshooting
Barrier Transmitter
does not appear to work Check segment indicator on Barrier Transmitter. •
Check/replace batteries in Barrier Transmitter. •
Increase the Barrier Area range on the Barrier Transmitter. •
Barrier Area range is
too low Check/replace batteries in Receiver Collar. •
Adjust Barrier Transmitter range to increase Barrier Area size. •
Barrier Area range is
too high Adjust Barrier Transmitter range to decrease Barrier Area size. •
Pet seems to receive no
stimulation Check/replace batteries in Receiver Collar. •
Use Test Light Tool to check for static correction. •
Check Receiver Collar fi t to ensure Contact Points have direct •
skin contact.
Unable to hear Receiver
Collar tone Check/Replace batteries in Receiver Collar. •
Pets easily hear tone but it may be a volume level that is diffi cult •
for you to hear.
Use the Test Light Tool to check Receiver Collar for static •
correction.
No segments on Barrier
Transmitter Press the UP (+) arrow button. •
Check/replace batteries in Barrier Transmitter. •
Black bar(s) appear next to
range segment on Barrier
Transmitter display Contact the Customer Care Center for assistance. •
Pet receives stimulation
while indoors Remove Receiver Collar before bringing dog indoors. •
Adjust Barrier Transmitter range to decrease Barrier Area size. •
Move Barrier Transmitter or Boundary Wire further from house. •