Troubleshooting – Petsafe Stubborn Dog Add-A-Dog® Extra Receiver Collar User Manual
Page 15
www.petsafe.net
15
Troubleshooting
Receiver Collar
is not beeping or
correcting.
Check battery to make sure it is installed properly.
•
Check that both lights are lit on the Fence Transmitter. If
•
not, perform the “Short Loop Test” (page 18).
The Receiver
Collar is beeping,
but the pet is not
responding to the
Static Correction.
Make sure the Static Correction Level is set to level 2, 3, 4 or 5.
•
Test the Receiver Collar with the Test Light walking toward
•
the Boundary Wire.
If the Test Light fl ashes, check the fi t of the Receiver Collar.
•
Trim your pet’s fur where the Contact Points touch the neck
•
and/or purchase long Contact Points through the Customer
Care Center at 1-800-732-2677.
Increase the Static Correction Level.
•
Repeat training steps to reinforce training.
•