Petsafe Stubborn Dog In-Ground Fence™ System User Manual

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Transmitter Tips
Troubleshooting
• If both power and loop indicator lights are on, then the problem is not the transmitter.
• If the power indicator light is on and the loop indicator light is off, see the “Short Loop Test”
information to determine if transmitter is functioning properly.
• If transmitter checks out okay, then you may have a break in your boundary wire. See “How to
Locate a Break in the Wire”.
• If both the power and loop indicator lights are off, then no power is reaching the unit.

Additional information
• The transmitter is not waterproof, and must be installed in a dry location.
• The reason that the wire is buried is so that it is not accidentally tripped over or cut. Use care when
using a weed eater near the wire boundary to prevent damage to the wire.
• This system should only be used with healthy pets. Contact your veterinarian if you have concerns.
• This system is not for vicious or aggressive pets. If your pet may pose a threat to others, DO NOT
USE THIS SYSTEM.
• The Radio Fence is for residential use only.

Short Loop Test
The Short Loop Test determines if the transmitter is functioning properly.
• Perform a short loop test by disconnecting the boundary wire.
• Once completed, cut approximately 10 feet of boundary
wire and connect it to the Boundary Wire Terminals. Set
Boundary Control Switch to “B.”
• Spread the wire out so that it makes a circle.
• Turn the Boundary Width Control full clockwise (all the
way to the right to setting 10). If the Loop Indicator
Light did not come on, then your transmitter may not be
functioning properly.
• Disconnect one end of the circle from the Boundary Wire
Terminal. If the loop indicator light was on and did not go
off, refer to the Warranty Repair section.
• If the fence transmitter is functioning properly when you
go through the above steps, but the Loop Indicator Light
still does not come on when you reconnect the boundary
wires, then you have a break in your wire.

Locating the Break in the Wire
Please follow these steps in determining where you may have a break
in your boundary wire:
1. Check your layout for the location of the splices and verify
they have a good, solid connection.
2. Check your yard to determine any possible damage to the
boundary wire.

If you still cannot find the break in the boundary wire:
Follow the procedure below:
A.) Connect both ends of your twisted boundary wire to the first Boundary Terminal located on your
transmitter.
B.) Measure and cut a new piece of wire that is half of the length of your boundary.
C.) Locate the halfway point of your boundary, and cut the boundary wire.
D.) Connect one end of the new wire to the second Boundary Terminal located on the fence transmitter.
E.) With the other end of the new wire, connect it to either side of your boundary wire, where you cut
it in half.
F.) Plug in your AC adapter and check the Loop Indicator Light. If the light is on, test the system with
the receiver collar. You can assume the break is in the other half of the boundary.
G.) If the indicator light did not come on, you may assume there is a break in this portion of the

10' Circle of Boundary Wire

400-525-19 XW

9/24/03, 9:59 AM

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