Canon L250 User Manual

Page 217

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Problem

Possible cause

Solution

Cannot send a fax? (continued)

An error may have occurred

during sending.

Print an activity report and

check for an error code.

There may be a problem with

the telephone line.

Make sure you have a dial tone

on the optional handset or

telephone. If not, contact your

local telephone company.

The receiving fax machine may

not be a G3 fax machine.

Make sure the receiving fax

machine is compatible with the

FAX-L250 (which is a G3 fax

machine).

If none of the above solve the problem, try unplugging the FAX-L250 for at least five
seconds, then plugging it back in. If the problem persists, contact your local authorised
Canon dealer or service centre. Please note that any documents stored in memory wil
be erased when the FAX-L250 is unplugged.

Images on faxes received from

the FAX-L250 are spotted or

dirty?

The receiving fax machine may

not be working properly.

Check the FAX-L250 by making a

copy. If the image is clear, the

problem may be in the receiving

fax machine.

The document may not be

properly inserted in the

Automatic Document Feeder

(ADF).

Remove the document and feed it

correctly into the Automatic

Document Feeder (ADF).

The FAX-L250 cannot send a

fax using ECM? (ECM TX

does not appear in the LCD

display when sending)

The receiving fax machine may

not support ECM.

If the receiving fax does not

support ECM, then the FAX-L250

sends the fax in normal mode

without error checking.

Problems Index

10-21

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