Correspondence, Documentation comments, World wide web – Cabletron Systems Expansion module DELHE-UA User Manual
Page 15: Getting help
Correspondence
DELHE-UA User’s Guide
xiii
CORRESPONDENCE
Documentation Comments
If you have comments or suggestions about this manual, send them to
DIGITAL Network Products:
World Wide Web
To locate product-specific information, refer to the DIGITAL Network
products Home Page on the World Wide Web at the following locations:
GETTING HELP
Contact your DIGITAL representative for technical support. Before
calling, have the following information ready:
•
A description of the failure
•
A description of any action(s) already taken to resolve the problem
(e.g., changing mode switches, rebooting the unit, etc.)
•
A description of your network environment (layout, cable type, etc.)
•
Network load and frame size at the time of trouble (if known)
•
The device history (i.e., have you returned the device before, is this a
recurring problem, etc.)
Attn.:
Documentation Project Manager
E-MAIL:
North America:
Europe:
Asia Pacific: