Ribbon cassette, Periodic maintenance, Troubleshooting – Panasonic KX-P3626 User Manual

Page 55

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Periodic Maintenance

The printer does not require any routine maintenance. However, reasonable care of the printer will
extend its life. The following periodic measures are recommended;

• Cleaning the unit is the most important action the user can perform.

The frequency of cleaning is dependent upon the environment.

— Turn the power off.

— Clean the case and covers with a soft cloth. Use any mild commercial cleaner on the cloth, do

not spray directly on to the printer.

— Open the top cover and remove the smoked plastic cover. Vacuum or dust the inside area of the

unit. Be very carefui not to damage the printhead ribbon cable or the carriage drive belt.

Caution: The printhead may be hot, use caution when cover is open.

— The platen should be cleaned with denatured alcohol only.

— The carriage guide bar can be lubricated with a very light oil. Contact your Authorized Panasonic

Service Center for advice on lubrication.

Ribbon cassette:

Note: If the ribbon begins to catch, snag, or tear from the printhead, your printer requires servicing.

Troubleshooting

Most problems associated with the printer can be traced to improper setup, installation, or cabling.

The foilowing table will assist you in identifying and correcting some of the more common problems.

If you need additional help, contact the store from which the unit was purchased or the Panasonic

technical support number found on the inside back cover of this manual.

Symptom

Possible Cause

Probable Solution

Ink smears

Head gap lever is not in the
proper position

Move the lever toward the {+) position
until ink does not smear {P. 10)

Printout is faint

Head gap lever is not in proper

position

Adjust the lever to the proper

position (I®" P. 10)

Carriage moves but there is no
printing

Ribbon is not installed

correctly

Re-insert ribbon (

b

®* P. 12-14)

Paper out detector inoperative PAPER OUT DETECT is OFF Set PAPER OUT DETECT to ON

(1®* P. 30, 32-39)

Paper slips around platen

Paper feed selector is set to

0

Set selector to “ Q

Printer does not power up

No AC power

Check power cord {i®“ P. 11)

Power is on but printer does

not print

Printer is not ON LINE

Press ON LINE

Interface cable is not properly

connected

Secure connection ( P. 11)

Out of paper

Install new paper ( P. 16-24, 46)

Printhead has become

overheated

Allow the printhead some time to cool
down. The printer will automatically

resume printing

Smoked plastic cover is open

Ensure cover is completely closed

2.

5’

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3

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H

o

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2

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3

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o

o

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(Continued)

55

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