STIEBEL ELTRON DHC-E 12 - Manual (Page 11)

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WARRANTY | ENVIRONMENT AND RECYCLING
Make any warranty claim in the country where you purchased
the appliance. In such cases, please contact our representation
or the importer.
Our warranty applies only if:
— These installation instructions have been observed
— Exclusively accessories designated for this appliance have been
used
— All required steps up to and including commissioning have be
carried out by a qualified contractor
— Maintenance as specified has been carried out
— Exclusively our spare parts have been used for repairs
Environment and recycling
Please help us protect the environment. Dispose of the appliance
and its packaging in accordance with national regulations.
Residential & commercial warranty: Stiebel Eltron, Inc. warrants to the original owner that the DHC-E tankless
electric water heater will be free from defects in workmanship and materials for a period of three (3) years from
the date of purchase, and free from leak age for a period of seven (7) years from the date of purchase. Should
the part(s) prove to be defective under normal use during this period, Stiebel Eltron, Inc. will be responsible for
replacement of the defective part(s) only. Stiebel Eltron, Inc. is not responsible for labor charges to remove and/
or replace the defective part(s), or any incidential or consequential expenses.
Should the owner wish to return the tankless electric water heater for repair, the owner must fi rst secure written
authorization from Stiebel Eltron, Inc. The owner shall be required to show proof of purchase date, and to pay
all transportation costs to return the defective part(s) or tankless electric water heater for repair or replacement.
Warranty is void if water heater has been installed or used improperly or if design has been altered in any way.
12. Warranty