Brookfield DV2T Extra Viscometer User Manual

Page 89

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Brookfield Engineering Labs., Inc.

Page 89

Manual No. M13-167-B0614

Appendix L - Fault Diagnosis and Troubleshooting

Listed are some of the more common problems that you may encounter while using your

Viscometer.

❏

Spindle Does Not Rotate

✓

Make sure the viscometer is plugged in.

✓

Check the voltage rating on your viscometer (115, 220V); it must match the wall voltage.

✓

Make sure the motor is ON and the desired rpm is selected.

❏

Spindle Wobbles When Rotating or Looks Bent

✓

Make sure the spindle is tightened securely to the viscometer coupling.

✓

Check the straightness of all other spindles; replace if bent.

✓

Inspect viscometer coupling and spindle coupling mating areas and threads for dirt;

clean threads on spindle coupling with a 3/56 left-hand tap.

✓

Inspect threads for wear; if the threads are worn, the unit needs service (see Appendix

O). Check to see if spindles rotate eccentrically or wobble. There is an allowable runout

of 1/32-inch in each direction (1/16-inch total) when measured from the bottom of the

spindle rotating in air.

✓

Check to see if the viscometer coupling appears bent; if so, the unit is in need of service

(see Appendix O: Warranty Repair and Service).

❏

Inaccurate Readings

✓

Verify spindle, speed and model selection.

✓

Verify spindle selection is correct on DV2T.

✓

If % readings are under-range (less than 10%), the display will flash; change spindle

and/or speed.

✓

“

EEEE

” on the digital display means the unit is over-range (greater than 100%); reduce

speed and/or change spindle.

✓

Verify test parameters: temperature, container, volume, method. Refer to:

• “More Solutions to Sticky Problems”, Section III

• “DV2T Viscometer Operating Instructions”, Appendix C: Variables in Viscosity

Measurements

✓

Perform a calibration check; follow the instructions in Appendix F.

✓

Verify tolerances are calculated correctly.

✓

Verify the calibration check procedures were followed exactly.

If the unit is found to be out of tolerance, the unit may be in need of service. See

Appendix O for details on Warranty Repair and Service.

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