Things to remem ber 15, Log-in procedure 15, Things to remember log-in procedure – Vertical Communications Scout Telephone User Manual

Page 19: Things to remember, Log-in procedure

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Things to Remember

If your display is blank, your telephone is either not logged-in, or
the QuickQ is suspended. Press the QuickQ button to resume.

The agent cannot log out if he or she is the last one in the group to
answer. To log out after answering last, the agent must change the
mode of operation to Night or Special and then log out.

If you choose to accept ACD calls, be sure to log out or press the
menu Interactive button to make your station busy when you
leave your desk or when you are unable to answer ACD calls.

Log-in Procedure

Supervisor’s User Guide for the Scout Telephone

15

QuickQ

GCA70-345

Welcome

Quick Q

Exit from QuickQ

Ys

No

Log Procedure

InCnOt

Group Mode ?

Dy

Nt

Sp

Answer Call ?

Ys

No

Group 1

:

Dy

Mn

Md

Lg

Password:____

Rt

Qt

Agent ID:

Rt

Qt

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