Installing the export connector, Removing the export connector – Kofax Export Connector 8.2.0 User Manual

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Administrator's Guide

Kofax Export Connector 8.2.0 for Medical Claims Administrator's Guide

7

To access some resources, you must have a valid Support Agreement with an authorized

Kofax Reseller/Partner or with Kofax directly.

Go to

http://www.kofax.com/support

for:

▪ Access to product knowledge bases

Click CAPTURE: SUPPORT KNOWLEDGE.

▪ Access to the Kofax Customer Portal (for eligible customers)

Click CAPTURE: SUPPORT INTERACTIONS and log in.
To optimize your use of the portal, go to the Kofax Customer Portal login page and click

the link to open the Guide to the Kofax Support Portal. The guide describes how to access the

portal, what to do before contacting the support team, how to open a new case or view an

open case, and what information to collect before opening a case.

▪ Product information and release news

Click Product and select a product name and version.

▪ Downloadable product documentation

Click Documentation and select a product name and version.

▪ Access to support tools

Click Tools and select the tool to use.

▪ Information about the support commitment for Kofax products

Click Options and select Kofax Support Commitment.

Use these tools to find answers to questions that you have, to learn about new functionality,

and to research possible solutions to current issues.

Installing the Export Connector

You can install Kofax Export Connector for Medical Claims on a Kofax Capture client or

standalone workstation.

To install Kofax Export Connector for Medical Claims successfully, you must have Windows

administrator privileges and User Account Control (UAC) must be turned off.

1 If an earlier version of the export connector is installed on your workstation, remove it.
2 On the Kofax Capture installation media, locate and run

Kofax Export Connector for

Medical Claims.msi

.

The installation wizard appears.

3 Click Next and follow the instructions on the screen to install the export connector.
4 When you are notified that the installation is complete, click Finish.
5 Repeat the installation procedure on all Administration and Export workstations that will

use Kofax Export Connector for Medical Claims.

Kofax Export Connector for Medical Claims is automatically registered with Kofax Capture

and available to assign to document classes. See

Setting Up the Export Connector

or refer to

the Kofax Capture documentation.

Removing the Export Connector

Use the following procedures to remove the export connector from Kofax Capture and from

your computer.

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