Help for kofax capture, Kofax capture api reference guide, Kofax capture release notes – Kofax Export Connector 1.0.0 for Pega Rules Process Commander User Manual
Page 6: Training, Getting help for kofax products
Preface
6
Kofax Export Connector 1.0.0 for Pega Rules Process Commander Administrator's Guide
Help for Kofax Capture
Kofax Capture online Help provides online assistance for system administrators and
operators.
Kofax Capture API Reference Guide
The Kofax Capture API Reference Guide is an online reference that provides the details of each
API library needed to customize Kofax Capture. The API Reference Guide is designed to be
used with the Kofax Capture Developer’s Guide as a primary resource for customizing Kofax
Capture.
You can access the API Reference Guide from the Kofax Capture program folder on your
Windows desktop.
Kofax Capture Release Notes
Late-breaking product information is available from release notes. You should read the
release notes carefully, as they contain information that may not be included in other Kofax
Capture documentation.
Training
Kofax offers both classroom and computer-based training that will help you make the most of
your Kofax Capture solution. Visit the Kofax Web site at
for complete details
about the available training options and schedules.
Getting Help for Kofax Products
Kofax regularly updates the Kofax Support site with the latest information about Kofax
products.
To access some resources, you must have a valid Support Agreement with an authorized
Kofax Reseller/Partner or with Kofax directly.
Go to
for:
▪ Access to product knowledge bases
Click CAPTURE: SUPPORT KNOWLEDGE.
▪ Access to the Kofax Customer Portal (for eligible customers)
Click CAPTURE: SUPPORT INTERACTIONS and log in.
To optimize your use of the portal, go to the Kofax Customer Portal login page and click
the link to open the Guide to the Kofax Support Portal. The guide describes how to access the
portal, what to do before contacting the support team, how to open a new case or view an
open case, and what information to collect before opening a case.
▪ Product information and release news
Click Product and select a product name and version.
▪ Downloadable product documentation
Click Documentation and select a product name and version.