AERCO Innovation (G-10-1350 to G-11-0563) - Manual (Page 198)

Page 198 of 200 AERCO International, Inc.
· 100 Oritani Dr. · Blauvelt, NY 10913 · Ph.: 800-526-0288
07/21/11
LIMITED WARRANTY: INNOVATION GAS-FIRED WATER HEATER
CONDITIONS OF WARRANTY:
Should an AERCO gas-fired (natural gas, propane, and natural gas/propane dual fuel only) water heater
fail for any of the above reasons within the specified time period from the date of original shipment(s),
AERCO shall at its option modify, repair or exchange the defective item. AERCO shall have the option of
having the item returned, FOB its factory, or to make field replacements at the point of installation. In no
event shall AERCO be held liable for replacement labor charges or for freight or handling charges.
AERCO shall accept no responsibility if such item has been improperly installed, operated, or maintained
– as defined in AERCO O&M manual OMM-0001, or if the buyer has permitted any unauthorized
modification, adjustment, and/or repairs to the item. The use of replacement parts not manufactured or
sold by AERCO will void any warranty, express or limited.
AERCO shall accept no responsibility if such item has been damaged due to contaminated combustion
air containing but not limited to sheetrock particles, plaster board particles, dirt, dust, lint, and corrosive
chemicals such as chlorine gas, halogenated hydrocarbons, and Freon.
In order to process a warranty claim a formal purchase order number is required prior to shipment of any
warranty item. In addition, the returned item must include a Returned Goods Authorization (RGA) label,
attached to the shipping carton, which identifies the item's return address, register number and factory
authorized RGA number.
Warranty coverage for all components and equipment mentioned in said warranty are not valid unless the
water heater is started up by a factory certified SST (Service, Start-Up and Troubleshooting) Technician
and an AERCO start-up sheet is completed.
This warranty coverage is only applicable within the United States and Canada. All other geographical
areas carry a standard warranty of 18 months from date of shipment or 12 months from startup,
whichever comes first.