AltiGen MAXCS 7.0 Update 1 MaxAgent - Manual (Page 55)

MaxAgent Manual 49
Returning a Call
To return the call, select the voice mail and click the Return
button or click the number in the Number field.
Attaching a Note
To add a note to accompany a voice mail, double-click in the Note
field and type your note. Or right-click a voice mail entry and
choose Note from the pop-up menu. Type your note and click OK.
Forwarding Voice Mail
To forward a voice mail to an extension or a VM Group,
1. Select the voice mail and click the Forward button, or right-
click the voice mail and select Forward. The VM Forward
dialog box opens:
2. Check the check box next to the group and/or extension to
which you want to forward the message.
If you need to search for a person by extension or name, type
the first letters of the number/name into the Search by
Number or Name box. The matching extension or name
displays in the list as you type.