Blinds Chalet Honolua Woven Wood Shades - Manual (Page 8)

8
REPLACEMENT PARTS
In the event that replacement parts are ever needed,
you may call: 1-800-264-1190
Please be sure to provide the following information, if possible:
•
The complete model or catalog number of your product
•
A description of the product
•
A description of the part needed
LIMITED LIFETIME WARRANTY
The enclosed product is warranted to the original residential retail purchaser
as long as the product remains in the original window.
Covered:
Lifetime: Entire product against manufacturing defects (i.e. a flaw in the
product design, materials, or workmanship that causes the product to no
longer function)
3 years: Cords including internal cords such as those found in cordless
blinds.
5 years: All fabric
Not Covered:
Normal Wear and Tear
Any product that fails due to: abuse • exposure to salt air • improper
installation • accident • extraordinary use • improper operation • alterations
• improper cleaning • misapplication • damage from pests/insects/pets
• improper handling • misuse
Natural wood products that have: loss of color intensity • yellowing or
cracking of plastic parts or foam wood product • variations in color, grain, or
texture • warping of wood slats in high humidity areas
Costs associated with: product removal • transportation to and from
the retailer • brand label removal • product remeasure • incidental or
consequential damages • product reinstallation • shipping
In the event there are multiple blinds/shades in the same room, only the
defective blind/shade will be replaced.
To Report Shipping Damage:
If damage occurred during shipping, call place of purchase and report
within 7 calendar days or else you may be denied credit for your damaged
product.
To Obtain Service:
If you suspect this product has a manufacturing defect in materials or
workmanship:
1. Locate the sales receipt
2. Call place of purchase
Any unauthorized returns will not be accepted.
Warranty Remedy:
THIS SHALL BE YOUR SOLE REMEDY UNDER THIS LIMITED
WARRANTY.
If this product is found to have a manufacturing defect in materials or
workmanship, we will (at our discretion) do one of the following:repair the
product • replace the product • refund the cost of the product
Colors vary from lot to lot and may not exactly match sample swatch or
previous purchases. Discontinued items or color selections will be replaced
with the closest equivalent current product.
YOUR RIGHTS UNDER STATE LAW:
This lifetime limited warranty gives you specific legal rights, and you may
have other rights, which vary from state to state. Some states do not allow
limitations on how long a warranty lasts, so the above limitations may not
apply to you.
No agent, representative, dealer, or unauthorized employee has the
authority to increase or alter the obligation of this warranty. This lifetime
limited warranty supersedes any previous versions.