Whirlpool LA57lOXP - Manual (Page 15)

If you need service or assistance, ne
suggest you follow these four steps:
L Before calling for
assistance...
Performance problems often result
from little things you can find and fix
yourself without tools of any kind.
If your washer does not fill:
• Is the power supply cord plugged
into a live circuit with the proper
voltage?
• Are both water faucets open?
• Have you checked your home's
main fuses or circuit breaker box?
• Are the water supply hoses kinked?
• Is the Cycle Control Knob set and
pulled out?
If your washer does not spin:
• Is the lid closed?
• Is the power supply cord plugged
into a live circuit with the proper
voltage?
• Have you checked your home's
main fuses or circuit breaker box?
If your washer stops during the per­
manent press cycle:
• Remember, the washer will stop for
about 2 minutes after the partial
drain during the cool-down period
in this cycle.
If your washer fills and drains with­
out running:
• Make sure that the Cycle Control
Knob is pointing to a number in the
cycle.
Make sure the drain hose is higher
than the water levei in the washer. If
it isn’t...
• The washer may seem to be drain­
ing during wash and rinse cycles.
• Water can siphon out. (See "Installa­
tion Instructions!')
2« If you need
assistance*...
Call Whirlpool COOL-LINE® serv­
ice assistance telephone number.
Dial free from:
Continental U.S. . (800) 253-1301
Michigan............... (800) 632-2243
Aiaska & Hawaii (800) 253-1121
and talk with one of our trained Con­
sultants. The Consultant can instruct
you in howto obtain satisfactory oper­
ation from your appliance or, if serv­
ice is necessary, recommend a
qualified service company in your
area.
3. If you need service*...
Whirlpool has
a nationwide
network of fran­
chised TECH-CARE®
Service
Compa­
nies. TECH-CARE
service technicians are trained to
fulfill the product warranty and pro­
vide after-warranty service, any­
where in the United States. To locate
TECH-CARE service in your area, call
our COOL-LINE service assistance
telephone number (see Step 2) or look
in your telephone directory Yellow
Pages under:
APPLIANCES-HOUSEHOLD-
MAJOR - SERVICE & REPAIR
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
OR
ELECTRICAL APPLIANCES -
MAJOR - REPAIRING A PARTS
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE COMPANIES
XYZ SERVICE CO
123 MAPLE 999-9999 123 MAPLE 999-9999
OR
WASHING MACHINES, DRYERS
& IRONERS - SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE COMPANIES
XYZ SERVICE CO
123 MAPLE 999-9999 4. If you have a
problem*...
Call our COOL-LINE service as­
sistance telephone number (see Step
2) and talk with one of our Consultants,
or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 US-33, North
Benton Harbor, Ml 49022
*lf you must call or write, please pra-
vide: model number, serial number,
date of purchase, and a complete
description of the problem. This infor­
mation is needed in order to better re­
spond to your request for assistance.
15