If you need assistance or service, Before calling for assistance – Whirlpool FEP314B User Manual
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If You Need Assistance
or Service
This section is designed to help you save the cost of a service call. Part 1 of this section
outlines possible problems, their causes, and actions you can take to solve each problem.
Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our toll
free telephone number for help or calling for service, please provide a detailed description of
the problem, your appliance’s complete model and serial numbers, and the purchase date.
(See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance ...
Performance problems often result from little things you can find and fix without tools of any
kind. Please check the chart below for problems you can fix. It could save you the cost of a
service call.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Nothing operates
The power supply cord is
not plugged into a live
circuit with the proper
voltage.
Plug power supply cord into a live circuit
with proper voltage. (See Installation
Instructions.)
A household fuse has
blown or a circuit breaker
has tripped.
Replace household fuse or reset circuit
breaker.
The oven wiii not
operate
The Oven Selector is not
turned to BAKE or
BROIL.
Turn the Oven Selector to the desired
setting.
The Oven Temperature
Control Knob is not
turned to a temperature
setting.
Turn the Oven Temperature Control Knob
to the desired setting.
Surface units wiii
not operate
A household fuse has
blown or a circuit breaker
has tripped.
Replace household fuse or reset circuit
breaker.
The control knob(s) will
not turn.
Turn knob(s) again, pushing in as you
turn.
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