Before calling for as§istance, If you need service, If you have a problem – Whirlpool LA7680XP User Manual

Page 15

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If you need service or assistance, we suggest

you follow these four steps:

1. Before calling for as§istance.--

Performance problems often re­

sult from littlethings you can find
and fix yourselfwithouttoolsofany

kind.

IF YOUR WASHER DOES NOT FILL;
• Is the power supply cord

plugged in?

• Are both water faucets open?
• Are fuses blown or clrcuif-breaker

tripped"’

• Are the water supply hoses

kinked"’

• Is the Cycle Control Knob set and

pulled out?

IF YOUR WASHER DOES NOT SPIN:

• Is the lid closed?

• Is the power supply cord

plugged in?

• Is a fuse blown or circuit-breaker

tripped?

IF YOUR WASHER STOPS DURING THE

PERMANENT PRESS CYCLE:

• Remember, the washer will stop for

about 2 minutes after the partial
drain during the cool-down period
in this cycle.

IF WASHER FILLS AND DRAINS
WITHOUT RUNNING:

• Make sure thatthe Cycle Control

Knob is pointing to a number in

the cycle.

MAKE SURE THE DRAIN HOSE IS

HIGHER THAN THE WATER LEVEL IN

THE WASHER. IF IT ISN’T...

• The washer may seem to be

draining during wash and rinse
cycles.

• Water can siphon out. (See "In­

stallation Instructions.")

2. If you need assistance*...

Call Whirlpool COOL-LINE' serv­

ice

assistance

telephone

number.

Dial free from:

Continental U.S. .(800)253-1301
Michigan .................(800)632-2243
Alaska & Hawaii (800) 253-1121

and taik with one of our trained Con­

sultants. The Consultant can instruct
you in how to obtain satisfactory op­

eration from your appliance or, if

service is necessary, recommend a
qualified service company in your
area.

3. If you need service*...

Whiripool

has

a nafionwide nef-
work of franchised
TECH-CARE' Serv­

ice

Companies.

TECH-CAREserv-

ice technicians are trained to fulfiii

the product warranty and provide
after-warranty service, anywhere in
the United States. To iocate TECH-
CARE service in your area, call our
COOL-LINE service assistance teie-

phone number (see Step 2) or look In
your

telephone

directory

Yellow

Pages under:

A P P L I A N C E S H O U S E H O L D

E L £ C T f l I C A L A P P L I A N C E S

M A J O R S E R V I C E 4 R E P A I R

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OR

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4. If you have a problem*...

Call our COOL-LINE service as­

sistance

telephone

number

(see

Step 2) and talk with one of our Con-

sulfants, or if you prefer, wrife fo:

Mr. Robert F Gunts, Vice President
Whirlpool

Corporation

Administrative Center
2000 US-33, North
Benton Harbor, Ml 49022

df you must call or write, please pro­

vide: model number, serial number,
date of purchase, and a complete
description of the problem. This in­
formation is needed in order to bet­
ter respond to your request for
assistance.

15

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