If you need assistance or service, Before calling for assistance – Whirlpool DRYERS User Manual
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I F Y O U N E E D A S S I S T A N C E O R S E R V I C E
If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. Pail 1 of this section outlines
possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell
you what to do if you still need assistance or service. When calling our Consumer Assistance
Center for help or calling for service, please provide a detailed description of the problem, your
appliance’s complete model and serial numbers and the purchase date. (See page 2.) This
information will help us respond property to your request.
1. Before calling for assistance ...
Performance problems often result from little things you can find and fix without tools of any kind.
Please check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM
CHECK IF
SOLUTION
Dryer will not run.
Power cord is plugged in.
Firmly plug cord into electrical outlet.
Reset controls and push start button.
Home’s main fuse has blown or
circuit breaker has tripped. Also
check if a time-delay fuse or
circuit breaker has been used.
Turn cycle control knob to OFF.
Replace fuse with a time-delay fuse
of the correct capacity. Reset circuit
breaker. Reset controls and push
start button.
Dryer door is closed.
Close door firmly.
Start button is pushed firmly.
Push start button.
Controls are set in a running or
ON position.
Set controls and push start button.
Dryer will not heat.
Cycle control knob or tempera
ture selector is set on an Air
setting.
Reset cycle control knob or tempera
ture selector to heat setting.
Heat cycle is in its last minutes
(there is no heat during that
time).
Wait for cycle to finish.
Home’s main fuse has blown or
circuit breaker has tripped. Also
check if a time-delayed fuse or
circuit breaker has been used.
Turn cycle control knob to OFF.
Replace fuse with a time-delayed fuse
of the correct capacity. Reset circuit
breaker. Reset controls and push start
button.
The circuit supplying an electric dryer
uses 2 breakers or 2 fuses. If one
breaker has tripped or one fuse has
blown, the dryer may run, but not heat.
Gas shutoff valves are open
both on dryer and on supply line
if yours is a gas dryer.
Turn cycle control knob to OFF. Open
gas valves. Wait 5 minutes. Reset
controls and push start button.
continued on next page
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